As per the advice in the previous Post, we uninstalled the sound device (not the sound drive – see red text below) from Device Manager and then clicked on Action | Scan for hardware changes.
This re-instated the sound. Amazing. Many thanks to Graham Grant at the keyboard.
Since we installed Windows 7 (64-bit) in August 2009, we have heard No Sound. We have very little access time to the computer before SIG meetings (30 minutes setup time max), so the problem has not yet been solved.
We dual-boot with XP on this machine and hear the XP System and video sounds normally, so the hardware is fine.
We will be concentrating on fixing this problem in the next few SIG meetings, but it seems that there are many people around the world with the same problem.
One of Microsoft’s own Forums has a Jan 2010 post:
Sunday, January 03, 2010 1:42 AM
Easy fix: uninstall the sound drive [sic] and reinstall using the original CD. Let me know if this doesn’t work…
Obviously the writer has not tried this (or doesn’t have the problem), so it is up to those who do to experiment.
Internet advice — 20% experience, 80% guess-work. 🙂
Seven of us – Bill (Vice Pres), Bob, John L., John S., Peter, Roger and Warren (Pres) – turned up to the SIG Rooms for the 10am computer delivery. Bad news, however.
The video card we wanted wasn’t in stock. What? After some phonecalls, the suppliers agreed to an upgrade to one that they did have in stock (at no extra cost to us). They still needed time to finish the setup, but could have it ready by 1pm.
Sure enough, it was then ready. Bill and Bob walked to the computer shop and saw it booted up and running with the nice black Microsoft keyboard and all the promised goodies connected. Bill carried back the heavy Computer Case and Bob juggled the keyboard and mainboard boxes under the arm.
First we booted up XP and spent some time installing Kaspersky Internet Security (getting emails for Customer ID and Activation ID) – is there no end to the carry-on ?
Next we Activated XP, downloaded IE8 and caught up with 13 Critical updates and 9 Optional updates.
Some of the group had to leave by this time, so Bob and Roger stayed to boot up the Windows 7 RC 64-bit OS to see how it runs. We didn’t want to stay online without installing Kaspersky and so decided to continue next Tuesday before the Monthly Main Meeting.
In the morning, before collecting the machine, we looked at a couple of other computer shops in the area to find an external disk enclosure for our (now) old 160 GB IDE drive. We tried that out under Windows 7 and it worked very well, of course, so any SIG leaders who wish to retrieve any of their data can easily do so.
The new computer is being assembled as we write this with delivery due next Thursday, August 20th.
Several members will be involved in the installation of a clean version of XP on one (1 TB) disk and Windows 7 64-bit RTM (Release to Manufacture) on the other. If not RTM, then we can use our copy of RC1 (Release Candidate 1).
Dual boot seems the way to go.
That’ll be just in time for the following Tuesday (Main Meeting) for the grand announcement.