Monthly Archives: November 2013

Tuesday 26 November – MAIN Meeting – 5:30pm for 5:45pm – 8:30pm — AMENDED

Alex Zaharov-Reutt

There’s been a slight change to our November Main Meeting presentation, which will see a slightly different Dell product demoed, along with one of Dell’s new UltraBooks.

The previously promised demo of Project Ophelia will now presumably come sometime in 2014, as Ophelia is still in beta stage and there’s more work to be done.

So, our new presenter from Dell is Matt Hayler who will present two Dell products – the seriously cool new XPS 11 Convertible UltraBook, as well as the Dell/Wyse “Pocket Cloud” – your very own personal cloud – in your pocket, which is a very consumer friendly device.

The marketing blurb says that you can “Take your PC or Mac with you on your Android or iOS tablet or smartphone or Windows RT tablet and access all your files, music, videos and applications from anywhere, anytime by simply creating your own personal cloud”.

So it still promises to be a great presentation with now two products demoed instead of one.

See you at the main meeting!

Cheers

Alex.

Tuesday 26 November – Main Meeting – 5:30pm for 5:45pm – 8:30pm

Alex Zaharov-Reutt

Can you believe it? It’s nearly time for the last main meeting of the year, Tuesday the 26th of November, complete with mini mid-meeting Christmas party and nibbles for our loyal main meeting attendees.

This month we will learn about Project Ophelia and the quest to give you your own “Personal Cloud Access” on a USB-style stick.

Our presenter is impressively named Aarron Quach, Sales Engineer at Dell, who will be demonstrating Project Ophelia in all its glory – and end-user usefulness!
Here’s the blurb we’ve received to give us a taste of what to expect at Tuesday’s Main Meeting:

“Looks like a USB flash drive, performs like a computer. Securely access personal and professional content from any compatible display, in virtually any room, wherever you go.
Display your presentations or play your online games without a laptop or tablet. The ultra-compact Project Ophelia is extreme mobile computing, turning any display with an MHL or HDMI port into a high-quality window to the cloud.”

So… if you’d like to know how to carry around your own personal cloud access device in your pocket, while getting a front-seat view into one of the new futures for mobile computing, don’t miss our November main meeting!

We’ll have all our regular segments, too, from Q&A to news and more, so… see you there!

Cheers
Alex.

How to make your PC More effective — Part 5 — Good operator Training

How to make your PC More effective.

Good operator Training

PC systems work best when operated by well-trained staff. Solid training is the best way to turn PCs into effective production tools in the shortest time possible.

Well developed training procedures are the most efficient way to turn new staff into productive employees. The special case scenarios, that could never happen, should be covered as well as the normal day to day operations. Refresher courses are needed as well to keep everyone aware of all the options available.

Training should be periodically reviewed to make sure it covers any changes that have occurred since the last training update. All staff should undergo a training review to make sure they are familiar with all aspects of the system. What to do when things go wrong should be covered as well. This type of training may seem excessive but when needed it is critical.

Training procedures should be developed in cooperation with end-users to make sure they meet the needs of the end-user.

Regards

Brent

How to make your PC More effective – Part 4 – Documentation

Brent Roberts

Documentation

Good documentation is essential to getting maximum value from a PC.

Useful documentation must cover ‘What to do’ when things go wrong as well as ‘What to do’ when everything is working correctly. The ‘How to do’ must be covered as well. Make sure a hard copy of the documentation is stored near the computer so it can be accessed while the PC is busy with other work. Hard copy documentation is also useful if the PC becomes inoperative.

A copy of all documentation should be stored off-site as well, to cover situations such as;

  • Fire in the building,
  • Flood cuts off access to the building,
  • Earthquake damages the building,
  • Plane crash into building,
  • Any other event that limits access to the building.

Documentation should be written in a voice the ‘End Users’ understand, using terms they are familiar with. Flow charts are valuable tools for helping understand the operation of a system. It may be worth considering the use of video files as part of the package. Documentation should be reviewed every 12 to 18 months to make sure any changes to the system are covered. Powerful PC systems are less effective if the operator doesn’t know how to use them correctly.

Good documentation makes training new staff quicker and easier. It is a valuable resource that should not be overlooked.

For additional information about documentation see the links below.

http://www.linfo.org/documentation.html
http://www.hci.com.au/hcisite5/library/default.htm
http://en.wikipedia.org/wiki/Software_documentation
http://www.answers.com/topic/system-documentation