Monthly Archives: July 2012

WEB SIG LOCKED OUT AGAIN

Weekend booking of rooms at Sydney Mechanics’ School of Arts building, 280 Pitt Street, Sydney

Absolute Contempt shown to customers.

********************* Another sorry tale of WEB SIG LOCKOUT !!! ************************

As you all know, the Web SIG was bumped from the 1st floor to the 3rd floor for today’s (2pm – 4pm) meeting on Sat 21st of July 2012.

I took the computer trolley from the 1st floor to the 3rd floor, but left the kitchen box in our cupboard.

The 1st part of the meeting went fine. Then we had coffee in our usual 1st floor kitchen.

The lift would then NOT RETURN US TO THE 3RD FLOOR !!!

There must be an unwritten clause in our use of their building which says lift access denied after, say, XX minutes of the start of a meeting (unless there are other later meetings on the same floor).

XX is probably 15, but I’ll bet even the Committee may not know.


We tried the emergency number by the phone on the 1st floor wall (that person was in Queensland on a Conference !!!) Absolutely NO thought given to the contingency planning there !!! Criminal !!!

The Office Hours number gave a recorded message mentioning a garbled phone number. Bryan had to ring a half a dozen times before we could write that number down properly.

That number went to a woman whose job was “Office emergencies” like burst water mains and the like.

ABSOLUTELY HOPELESS !!!

She was not even an employee – an out-sourced person with NO CARD ACCESS !!! And thus NO authority to help whatever !!!

It’s bureaucratic cost-cutting gone mad — with NO practical help from the poor suc—s left holding the bag.


The upshot is that we all have had to abandon our personal belongings, including my overcoat, and others’ glasses etc.

[ Lucky, Steve, you didn’t lose your jacket, laptop and mobile phone too !!! ]

We can only hope that the goods will be returned to us undamaged before Tuesday’s Main Meeting (with an abject apology) !!!


Disgusted and LIVID !!!

Tuesday 24 July – MAIN Meeting – 5:30pm – 8:30pm

Alex Zaharov-Reutt

This month sees the return of Derek Austin, the Sales Director of Nuance Communications, makers of the famous Dragon Voice Dictation software that is almost everywhere – even in most smartphones these days.

I asked Derek for a description of his presentation, and he sent the following short comment:

“So what’s all this about speech recognition?”

Derek Austin will talk about speech technologies in general ranging from the PC to smart phones to more general applications in call centres and the like. He’ll give a short talk about the various applications and then throw it open for discussion.

You’ll be able to find out from Derek just where voice recognition technologies are today, how much they’ve evolved since the early days – and as an amazing bonus, Derek is bringing along two fabulous prizes for our raffle – a copy of Dragon Home, and a copy of Dragon Premium.

So, see you at the July Main Meeting of the Sydney PC Users Group!

Alex